At Zain and Zainy Travel, we are committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
- Personal Information: We collect information such as your name, email address, phone number, and billing details when you make a booking, register, or contact us.
- Browsing Data: We may collect non-identifiable information about how you interact with our website, including IP addresses, browser types, and pages visited, to improve user experience and website functionality.
2. How We Use Your Information
- To Process Bookings: We use your personal information to confirm and process bookings, and to send relevant confirmations, updates, and itineraries.
- Customer Service: We may use your information to respond to inquiries, provide support, and improve customer experiences.
- Marketing Communications: With your consent, we may send occasional updates, promotions, or news related to our services. You can opt out at any time.
3. Data Protection and Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no online data transmission can be guaranteed as fully secure.
4. Data Sharing and Disclosure
Zain and Zainy Travel does not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your data with trusted partners (e.g., payment processors, travel partners) necessary to complete your bookings or improve our services. These third parties are required to uphold the same privacy standards.
5. Cookies
Our website may use cookies to enhance your experience, analyze traffic, and remember your preferences. You may choose to disable cookies via your browser settings, though this may impact your website experience.
6. Your Rights
You have the right to request access to, correction, or deletion of your personal data in our records. Please contact us at +256 773 627919 to submit a request.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.
8. Contact Us
If you have questions about our Privacy Policy or how we handle your personal data, please reach out to our team at +256 773 627919