At Zain and Zainy Travel, we strive to provide our customers with high-quality travel experiences. Before booking, we encourage you to review our policies to ensure you’re fully informed about your purchase.
No Returns or Refunds on Bookings
Once you confirm and complete a booking with Zain and Zainy Travel, we are unable to offer a return or refund. All sales are final, and we cannot accommodate changes or cancellations after booking. This policy ensures that we can continue to offer the best possible rates and experiences.
Exceptions
In exceptional cases, such as unforeseen circumstances that prevent us from delivering the services, we may consider partial refunds or credits at our discretion. Please note that these cases are reviewed on an individual basis.
Contact Us
For any questions regarding this policy, please contact our customer support team at +256 773 627919
Thank you for choosing Zain and Zainy Travel. We appreciate your understanding and look forward to providing you with a memorable travel experience.